AM-Lead,RTR, GCC

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Date: 5 Nov 2026

Location: IN

Company: Tata Consumer Products Limited

TATA-CONSUMER-PRODUCTS-BLUE-LOGO-Feb-13

 

 

 

Designation
AM-Lead Reporting ,RTR ,GCC

Function
Group Finance		 Location
Bangalore		 Reporting To
Manager

 

 

Job Description

 

 

What are the Key Deliverables in this role ?

Financial Outcomes

  • Analyse accounts master, cost/ profit centre 
  • Review of SLAs and standards of the team 
  • Update processes, SOX, SLAs, standards in the system 
  • Review and approval of financial statements for statutory and regulatory reporting purposes 
  • Accountable for meeting and prioritising own targets/ deadlines and those of others within agreed standards and procedures 
  • Control the processing requirements within their area 
  • During start-up phase, provide “hand on” General Ledger Accounting for complex transactions 

Customer Service

  • Manage relationships and communication with customers
  • Manage allocation of work to members of the team, back-up and leave/ absenteeism planning
  • Identify potential sensitive issues and escalate it to the appropriate level
  • Manages stakeholder expectations against contractual commitments and SLAs applying monthly reporting and the contract as a relationship building tool.
  • Accountable for meeting and prioritising own targets/ deadlines and those of others within agreed standards and procedures

 

Internal Processes

  • Improve operational efficiency by exploring new ways of working through process improvements.
  • Innovate ways to automate process by rolling out quality initiatives.
  • Adherence to the Key Performance Indicators (KPIs) agreed with the business in the area of Accuracy, TAT, Productivity and Customer Satisfaction
  • Implement better work practices to achieve high standards of work and maintain established work procedures

Provide quality service / advice in accordance with agreed service standards

  • Review of Customer Leger / Collection / GL / Reconciliation / Follow up with stakeholders
  • Support for Automation / MIS

 

Innovation and Learning

 

  • Help motivate others in the AR team to achieve targets and performance standards
  • Provide coaching and support to help achieve performance expectations.
  • Provide advice to colleagues in the team

 

 

What are the Critical success factors for the Role ?

  • Master’s degree in Finance / Inter CA / ICWA / CMA Knowledge of SAP & Excel Must
  • 10 + years of relevant work experience handling RTR  functions. 3 + Years of experience in a Team lead role
  • Proficiency in Digital Automation
  • Experience in at least one Transition.
  • Experience In People Management/Service Delivery/ Vendor relationship.
  • Experience in working with Leadership Team
  • Solid working knowledge and experience in O2C / Accounting.

What are the Desirable success factors for the Role ?

  • Good Understanding of Business
  • Analytical and problem-solving abilities, with a focus on delivering actionable insights and innovative solutions.
  • Good communication skills and stakeholder management capabilities
  • Familiarity with the consumer goods industry and an understanding of its challenges and opportunities

 

 

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