Assistant Manager - QARA (Market Return)

Date: 1 Jun 2026

Location: IN

Company: Tata Consumer Products Limited

TATA-CONSUMER-PRODUCTS-BLUE-LOGO-Feb-13

 

 

 

Designation
Assistant Manager - QARA (Market Return)


Function
Quality Assurance & Regulatory Affairs
Location
Bangalore
Reporting To
Manager - Customer Relationship Management & Plastic Waste Management

 

 

Job Description

 

 

What are the Key Deliverables in this role?

 

Financial Outcomes

 

  • Manage monthly and quarterly expired stock audit requests in coordination with external audit vendors.
  • Ensure audits are executed as per defined norms, without deviations, and guarantee timely pickup of audited materials to avoid financial impact.

Market / Customer Complaint

  • Proactively manage audit‑related activities to ensure zero escalations from the Sales team and channel partners.
  • Maintain smooth coordination with stakeholders to address concerns promptly and prevent operational issues.

Internal Processes

 

Responsibilities:

 

Execution of Market Audits:

 

  • Review distributor audit requests received from the Sales Finance team, plan audit schedules for each distributor, and communicate the confirmed dates to all relevant stakeholders.
  • Ensure that all planned audit dates are strictly adhered to as per the defined schedule.
  • Coordinate the collection of audited materials within the stipulated timelines upon completion of audits.
  • Act as the primary point of contact for all stock clearance activities from CFAs, ensuring smooth coordination and timely closure
  • Ensure that external audit agencies comply with defined internal processes and audit guidelines.
  • Liaise with internal teams to obtain Purchase Orders (POs) for vendors on time, process vendor invoices, and verify monthly bills against supporting documents in a timely manner.
  • Plan and arrange required packaging materials and ensure Minimum Stock Levels (MSL) are maintained at audit agencies’ locations.
  • Conduct periodic visits to distributor locations to review and monitor audit processes and compliance.
  • Share daily data with internal stakeholders and provide regular weekly and monthly status updates as required.

 

 

 

Required skills

 

SAP proficiency: 

  • Hands‑on experience with SAP transactions, particularly stock receipt entries and related material movements.

Audit Experience:

  • Prior experience in handling stock audits, distributor audits, or market return audits.

Analytical skills: 

  • Strong ability to analyze audit data, identify discrepancies, assess root causes, and drive corrective actions.

Communication and coordination: 

  • Effective interpersonal and coordination skills to work with cross‑functional teams, external vendors, and internal stakeholders.
  • Ability to communicate audit status, issues, and resolutions clearly and professionally.

Innovation and Learning

  • Identify gaps and inefficiencies in existing audit and operational processes.
  • Proactively recommend and support process improvements to enhance compliance, efficiency, and control

Additional Skill Requirements

  • Experience in managing and analyzing large datasets, with the ability to derive insights and ensure data accuracy.
  • Strong presentation skills for creating clear, management‑ready reports and updates.
  • Working knowledge of Salesforce is an added advantage

 

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