Function: Ecommerce

Location: Bangalore

Reporting To:  NKAM - BizOps

At Tata Consumer Products Ltd, we stand #Forbetter – Planet, Sourcing, Nutrition, Communities. And #ForBetter Opportunities …. Here’s an exciting one!

How does this Job align to our Strategy?

At the core of Tata Consumer Products' business approach lie six strategic pillars that serve as the foundation for its growth and success: Strengthening & Accelerating our Core Business, Driving Digital and Innovation, Unlocking Synergies, Creating a Future-Ready Organization, Exploring New Opportunities and Embedding Sustainability.

This job opportunity closely aligns with one of these key strategic pillars, which is driving Strengthening & Accelerating our core business. The role is responsible for overseeing the strategic development, sales, and business relationships with stand-alone modern trade chain accounts across the country. This role be responsible for managing and optimizing the operational processes for modern trade channels. This role requires strong coordination with internal teams, external partners, and key stakeholders to ensure seamless execution of sales, supply chain, and merchandising strategies.

This job is at N-5 level (N corresponds to CEO’s level)

Top dimensions :

Geography: India

Direct reports: NA

Complexity of the role (Optional) :

Matrix Reports : NA

Type of Role : People Manager

Primary Stakeholders (Optional) : India Sales, category teams & Demand Planning teams.

What are the Key Deliverables in this role?

This is a cross-customer role within the eCommerce team with the mandate of improving availability across all customers. Best-in-class on-shelf availability across customers is the most important moat in building an eCommerce business. Doing it for a  portfolio with a high degree of complexity 150+ Customer DCs, 20000 SKU-DC combinations, 300 SKUs+ customers requires a high degree of analytical skills and collaborations with multiple teams involved: Key Account Management, Customer Supply team, Supply Planning and Customer Service teams

What are the Critical success factors for the Role?

• Bachelor's/Master’s degree in Business, Supply Chain, Operations, or a related field.
• 4+ years of experience in e-commerce/supply, preferably in FMCG with a mix of customer service/business roles
• Strong analytics and excel skills.

What are the Desirable success factors for the Role ?

• Brings energy in execution and can tackle ambiguous problems
• Track record of delivering impact in fast paced environments before
• Would prefer candidates who have worked in eCommerce in either retail or brand side

TCPL Growth Mindset and Behaviors

We are obsessed about keeping Consumers & Customers first in our hearts – that’s why we are here !

We are trailblazers in executing with Excellence … Together as One Team !

We take Ownership of our business …delivering value for our Stakeholders .. no Compromises !

We are Open to Continuously improving … Continuously innovating … For Better !

We live & breathe our Tata Code of Conduct

About Us: At Tata Consumer, we stand ‘For Better.’

Tata Consumer Products is a focused consumer products company uniting the principal food and beverage interests of the Tata Group under one umbrella. Our brands embody our purpose of ‘For Better ‘through the value they deliver to consumers with a focus on innovation, health and wellness, convenience and premiumisation. The Company’s portfolio of products includes tea, coffee, water, RTD, salt, pulses, spices, ready-to-cook and ready-to-eat offerings, breakfast cereals, snacks and mini meals. Our key brands include Tata Tea, Tetley, Eight O’Clock Coffee, Tata Coffee Grand, Himalayan Natural Mineral Water, Tata Copper+ and Tata Gluco+, Tata Salt, Tata Sampann and Tata Soulfull.   In India, Tata Consumer Products has a reach of over 200 million households, giving it an unparalleled ability to leverage the Tata brand in consumer products.

The Company has a consolidated annual turnover of ~Rs. 15,206 Crs with operations in India and International markets. For more information please visit www.tataconsumer.com