What are the Key Deliverables in this role?

Financial Outcomes

• Provide timely analytical support to the Regulatory Affairs function to ensure regulatory compliance. Deliver prompt support to the Quality Assurance team to enable informed quality and business decisions based on analytical data.
• Continuously validate and monitor laboratory performance, while estimating analytical expenses and updating the manager actual expenses and projected budgets.   

Customer Service

• Responsible for coordinating with all stakeholders, including Quality Assurance, Regulatory Affairs, Customer Care, NPD, Legal functions, and managing external analytical activities.
• Must provide timely support to all stakeholders.

• Internal Processes
• Coordination with stakeholders for QA-RA analytical support.
• Capable of responding effectively to rapidly changing requirements, targets, and expectations.
• Preparation of weekly task reports.
• Responsible for coordination with external laboratories.
• Accountable for the release of every final report.
• Support the team during audits.
• Assist with purchase order (PO) generation and payment processes.
• Demonstrate due diligence and maintain a high level of attention in repetitive tasks.

Innovation and Learning

• Continuous skill development in domestic and international regulations related to food analytical specifications and emerging analytical methods.
• Responsible for developing strong customer care skills.
• Take initiative to solve problems through small, proactive actions.

What are the Critical success factors for the Role?

• Master’s degree in science with a major in Chemistry, Biochemistry, Analytical Chemistry, or related subjects.
• Minimum of 3 years of experience in a role related to analytical science, preferably in regulatory affairs, QA/QC or R&D functions in food and beverage sector.
• Experience working in an NABL-accredited laboratory is an asset.
• Demonstrated knowledge of various testing standards such as IS, FDA and USDA.
• Skilled in sample handling management.

What are the Desirable success factors for the Role?

• Knowledge of quality and food safety requirement including FSMS requirements, RCA, Training, FSSAI & Legal metrology
• Good quality and analytical capability
• Proficiency if Excel, Power Point & word.
• Good communication skills, ability to grasp new concept and implement.