Function: Sales HR

Location: Bengaluru

Reporting To: Associate Director - Sales HR

At Tata Consumer Products Ltd, we stand #Forbetter - Planet, Sourcing, Nutrition, Communities. And #ForBetter Opportunities …. Here’s an exciting one!

How does this Job align to our Strategy?

At the core of Tata Consumer Products' business approach lie six strategic pillars that serve as the foundation for its growth and success: Strengthening & Accelerating our Core Business, Driving Digital and Innovation, Unlocking Synergies, creating a Future-Ready Organization, Exploring New Opportunities and Embedding Sustainability.

This job opportunity closely aligns with two of these key strategic pillars, which is driving Strengthening and Accelerating our Core Business and Creating a Future-Ready Organization.

This job is at N-4 level (N corresponds to CEO’s level)

Top dimensions:

Geography: India

Direct reports: NA

Matrix Reports: NA

Type of Role: Individual Contributor

Primary Stakeholders (Optional): 

Sales (SEO & Vending), HRBP, HR Operations, Payroll, L&D Team, RPO, Digital, Sales Finance Team

What are the Key Deliverables in this role?

Financial Outcomes

• Partner & collaborate with cluster team to develop, implement, and drive business results.
• Drive engagement across territories to enhance organizational effectiveness and efficiency for sales workforce.
• Work closely with Channel leadership to understand the resourcing requirements and drive closures in partnership with TA Team.
• Drive talent management & succession planning at Cluster level in partnership with Sales/HR Leadership Team
• Support design and implementation of development centre process to identify & promote right talent.
• Partner with Cluster Leadership team to drive below key people metrics,
  • Engagement Index
  • People costs (Fixed, Variable, Incentives)
  • Recruitment as per SLA/ timelines 
  • Span of Control
  • Employee retention rate

Customer Service

• Drive execution of HR services that include induction, performance management, reward and recognition, organization design, learning and development, talent management, Diversity, Equity & Inclusion, C&B in collaboration with COE teams.
• Manage employee issues pertaining to disciplinary matters and grievance handling. Provide advice and coaching to line managers on disciplinary or ethical cases
• Ensure Quarterly Connects. Townhalls and Annual Offsites are planned & executed well within the timeline & budgets.
• Be the focal point of all key stakeholders on Ethics, Data Integrity, Grievance, Disciplinary Action cases

Internal Processes

• Partner with business leaders in building a talent pipeline with the right skills and experiences to grow the business by identifying and nurturing talent.
• Enable Data-driven decision by ensuring HR systems and reports are updated regularly and accurately.
• Ensure Data accuracy across multiple systems such as People Hub, KREDO, Mavic, Clearview etc.
• Identify training needs and develop programs to enhance sales skills and leadership capabilities.
• Drive augmented workforce processes and compliances in partnership with the Talent Team.

Innovation and Learning

• Stay updated on the latest HR trends and apply the best practices to drive business results.
• Drive continuous improvement initiatives to enhance processes, policies and practices.
• Support in collaborating with COE teams to effectively drive people processes in the region

What are the Critical success factors for the Role?

• Qualification - MBA in HR
• 2-4 Years of experience as an HR Generalist.
• Strong business acumen and in depth understanding of strategic people processes.
• Experience in partnering with senior business leaders in driving people’s agenda.
• Strong analytical & business communication skills, collaborative mindset
• Good communication skills and stakeholder management capabilities

What are the Desirable success factors for the Role?

• Familiarity with the consumer goods industry
• Sales domain knowledge and an understanding of its challenges and opportunities
• Experience of working on HRMS & managing regional stakeholders
• Comfortable with handling ambiguity
• Collaboration and team management, good skills in Data Analytics, to deliver key responsibilities listed out

TCPL Growth Mindset and Behaviors

We are obsessed about keeping Consumers & Customers first in our hearts – that is why we are here!

We are trailblazers in executing with Excellence … Together as One Team!

We take Ownership of our business …delivering value for our Stakeholders. no Compromises!

We are Open to Continuously improving … Continuously innovating … For Better!

We live & breathe our Tata Code of Conduct

About Us: At Tata Consumer, we stand ‘For Better.’

Tata Consumer Products is a focused consumer products company uniting the principal food and beverage interests of the Tata Group under one umbrella. Our brands embody our purpose of ‘For Better ‘through the value they deliver to consumers with a focus on innovation, health and wellness, convenience and premiumization. The Company’s portfolio of products includes tea, coffee, water, RTD, salt, pulses, spices, ready-to-cook and ready-to-eat offerings, breakfast cereals, snacks and mini meals. Our key brands include Tata Tea, Tetley, Eight O’Clock Coffee, Tata Coffee Grand, Himalayan Natural Mineral Water, Tata Copper+ and Tata Gluco+, Tata Salt, Tata Sampann and Tata Soulfull.   In India, Tata Consumer Products has a reach of over 200 million households, giving it an unparalleled ability to leverage the Tata brand in consumer products. The Company has a consolidated annual turnover of ~Rs. 15,206 Crs with operations in India and International markets. For more information please visit www.tataconsumer.com