Job align to our Strategy:

This job opportunity closely aligns with the key strategic pillars, which is Strengthening & Accelerating our Core Business

Associate Manager in Security Operations Center (SOC), will play a key role in ensuring the security and integrity of our organization's information assets. Should assist in managing a team of security analysts, oversee the 24/7 monitoring of security events, and lead incident response efforts. This position involves technical expertise, leadership, and collaboration with cross-functional teams.

Key Deliverables in this role

Financial Outcomes

• This role contributes to the organization's overall financial well-being by minimizing the impact of security incidents, reducing the risk of financial losses, and ensuring compliance with regulations to avoid penalties.

Customer Service

• Timely detection and resolution of security incidents to maintain customer trust.
• Implementing measures for ongoing enhancement of security services, ensuring customer satisfaction and confidence in the SOC's capabilities.
• Transparent communication with customers during security events to provide reassurance and guidance.
• Vendor and Partner Collaboration: Work with security vendors and partners to evaluate and implement security solutions and services.

Internal Processes

• Swift identification and resolution of security incidents to safeguard internal processes.
• Continuous improvement of internal security processes for increased efficiency, resource utilization, and overall operational effectiveness.
• Security Monitoring: Oversee 24/7 monitoring of security alerts and events using SIEM (Security Information and Event Management) tools.
• Security Policies: Ensure adherence to security policies, procedures, and best practices within the SOC.
• Exception Management:  Manage security-related exceptions, documenting, monitoring, and controlling access as required.
• Documentation: Maintain comprehensive documentation of incident reports, investigations, and incident response procedures.
• Project Execution:  Execute cybersecurity projects according to the defined project plans. Implement cybersecurity controls, tools, and technologies as required.
• Vulnerability Assessment:  Lead projects to identify and mitigate security vulnerabilities organization-wide

Innovation & Learning

• Security Tools Management: Manage and optimize security tools and technologies used in the SOC, including SIEM, IDS/IPS, and endpoint detection and response (EDR) systems.
• Security Awareness: Promote security awareness and best practices among SOC staff and other employees.
• Team Leadership: Assist in managing a team of security analysts, providing guidance, setting objectives, and supporting their professional development.
• Threat Detection: Collaborate with the SOC team to detect, analyze, and respond to security threats and vulnerabilities.
• Training and Development: Facilitate training and skill development programs for SOC staff

Critical success factors for the Role ?

• 8-10 years’ experience in Soc operations
• Bachelor’s degree in information security, Computer Science, or a related field. Relevant certifications (e.g., CISSP, CISM, GIAC) are a plus.
• Proven experience in information security with a focus on SOC operations and incident response.
• Proactive Threat Intelligence Management
• Effective Incident Response and Management
• Continuous Monitoring and Analysis

Desirable success factors for the Role ?

• Strong understanding of security technologies, threat detection, and incident handling.
• Leadership experience with the ability to manage and mentor a team.
• Proficiency in SIEM tools (Microsoft Sentinel) and other security technologies.
• Excellent communication and stakeholder management skills.
• Knowledge of security policies, compliance standards, and best practices.
• Strong problem-solving and decision-making abilities.
• Innovation and Emerging Technology Awareness
• Security Automation and Orchestration
• Threat Hunting Capabilities
• Incident Simulation and Tabletop Exercises