What are the Key Deliverables in this role?

Financial Outcomes

Operational Delivery:

• • Oversee the global capability to advance process efficiencies across the end-to-end value chain (i.e., procurement operations, vendor management, invoice capture, invoice processing, invoice settlement, resolution).
  • Set annual strategic direction and approach for identifying and executing on process improvement opportunities across the value chain.
  • Collaborate with Sourcing/Procurement teams to drive standards, compliance, cash flow, and efficiencies.
  • Own global Procure to Pay and related processes on the finance system driving their alignment to best practice on a global basis.
  • Own governance around proposed localisations to the global model agreeing with need for the change and taking proposals through formal change process

Customer Management & Communication:

• • Provide leadership to move towards a “capability-driven” model that strategizes GCC as a product with an ongoing roadmap and prioritizes transformation, innovation, attracting top talent, best practices, low-cost solutions, and thought-leadership.
  • Manage internal customers. Provide periodic updates and contribute to periodic Communications like scorecards, status packs, service delivery reports, escalation reports etc.
  • Articulate and gain Business agreement on a Target Operating Model (TOM) for Procure to Pay, drawing up and enacting plans to move all in scope markets to the TOM.

Leadership & People Management:

• • Actively participate in leadership team and develop skills of own team
  • Provide regular, constructive feedback to maximize positive impact of individual team member’s talent
  • Ensure that there are no blockages to the provision of the future capability requirements
  • Educate and increase the GCC team awareness of the Group governance and control procedures and processes, ensuring total adherence
  • Provide clear definition of roles, responsibilities, individual goals and performance objectives for the team. Set and measure KPIs for the team
  • Ensure that there is sufficient breadth and depth of talent Caliber/ potential across the organisation to provide sufficient bench strength for key roles, and to sustain and build organisational capability over time.
  • Promote a ‘customer centric’ and ‘partnership approach’ to develop strong relationships with other working groups.

Cross Functional Activities:

• Work closely with

• Quality team to drive process excellence and SLA Compliance.
• HR in Staffing, people initiatives and attrition management
• Transformation team to identify excellence opportunities and collaboratively implement the initiatives
• VMO Lead to manage vendor relations, quality and service delivery.
• IT is on automation / digitization initiatives for the process.

What are the Critical success factors for the Role?

• Post Graduate in Finance/Accounts
• 12-15 years of relevant experience in PTP – Procurement, Accounts payable, Spend management etc.
• 6 - 8 years’ experience in supervisory role
• Ability to create frameworks to manage performance, escalations, service delivery challenges
• Knowledge of working in a global business environment with a sound understanding of global process and transactional flows.

What are the Desirable success factors for the Role?

• Certification in Lean Six Sigma/PMP/Analytics
• Qualified accountant (e.g., ACA, CIMA, etc.)
• Sound knowledge of MS Visio, MS Project Plan & project management tools