Financial Outcomes
a.
Resourcing:
Strategic Talent Acquisition & Insourcing
•
Support in hiring for Integrated Hiring function at large.
•
Drive large-scale external hiring and structured insourcing to build a future-ready workforce for the Global Capability Centre (GCC).
•
Partner with Talent Acquisition (TA) and Talent Management (TM) to ensure optimized hiring turnaround times (TAT) and seamless onboarding of niche skill sets critical for GCC operations.
•
Champion creation of a robust talent pipeline through proactive sourcing, market intelligence, and capability mapping aligned to global standards.
Global CHRO
Director HR - Packaged Foods and Integrated Finance
Manager HRBP- Integrated Finance
b.
Performance Evaluation Framework:
•
Support in overall performance management for the unit.
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Design and implement performance-based evaluation metrics for off-roll employees to enable transparent and timely conversion to on-roll status.
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Leverage this framework to also enable rewards and recognition effectively
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Establish governance around conversion criteria, including productivity, quality, compliance, and cultural alignment, supported by digital dashboards for real-time tracking
c.
Digital Enablement & Analytics:
•
Leverage HR technology platforms for data-driven decision-making on hiring, conversion, and workforce optimization.
•
Embed analytics to monitor KPIs such as hiring efficiency, conversion success rates, and diversity representation.
Customer Service
a.
Lead comprehensive workforce engagement strategies to foster a high-performance culture across diverse business teams. Drive structured engagement interventions to capture the pulse of the organization, translating feedback into actionable plans that enhance team effectiveness and employee experience. Maintain consistent and meaningful touchpoints—through one-on-one and group interactions—to surface issues, resolve concerns, and co-create solutions that align with business priorities.
b.
Manage complex employee relations, including disciplinary matters and grievance redressal, with empathy and rigor. Design and implement organizational change initiatives and restructures in response to evolving business needs, ensuring minimal disruption and maximum alignment. Champion Diversity, Equity & Inclusion (DEI) through targeted programs and inclusive practices that reflect the organization’s values and growth ambitions.
c.
Expand the engagement scope to include cross-functional teams, recognizing the critical role of inter-team collaboration in driving business outcomes. Ensure seamless integration of people processes across functions to support agility and innovation.
d.
Engage senior stakeholders with accountability, responsiveness, and strategic insight. Given that all talent falls under Management Staff, ensure depth and quality in people conversations, with a strong focus on leadership development, succession planning, and organizational capability building.
e.
With multiple entities—including Capital Foods and Soulfull—under the position’s purview, tailor engagement approaches to meet the unique needs of each business while maintaining consistency in enterprise-wide people practices. Balance customization with governance to uphold organizational standards and drive scalable, sustainable impact.
Internal Processes
a. Build a High-Energy GCC Culture
•
Lead comprehensive engagement strategies to create a vibrant, collaborative, and high-performance environment across the Global Capability Centre.
•
Drive structured interventions—pulse surveys, floor walks, digital feedback loops—to capture employee sentiment and translate insights into actionable plans that enhance experience and productivity.
•
Maintain consistent touchpoints through one-on-one connects, team huddles, and engagement forums to surface issues early, resolve concerns, and co-create solutions aligned with GCC priorities.
b. Positive Energy on the Floor
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Design and execute initiatives that foster belonging, recognition, and motivation—such as themed engagement days, learning circles, and innovation challenges.
•
Embed a culture of appreciation and transparency through recognition platforms and real-time feedback mechanisms.
c. Employee Relations & Change Management
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Manage employee relations with empathy and rigor, ensuring swift grievance resolution and fair disciplinary processes.
•
Lead organizational change initiatives—such as role transitions, process redesigns, and structural shifts—with minimal disruption and maximum alignment to GCC objectives.
•
Champion Diversity, Equity & Inclusion (DEI) through targeted programs that reflect global standards and local relevance.
d. Cross-Functional Collaboration & Leadership Engagement
•
Expand engagement beyond functional silos to strengthen collaboration across finance, analytics, and digital teams.
•
Engage senior stakeholders with strategic insight and accountability, ensuring depth in leadership conversations around succession planning, capability building, and organizational resilience.
e. Multi-Entity Integration
•
Tailor engagement approaches for integrated entities (Capital Foods, Soulfull, etc.) while maintaining consistency in enterprise-wide practices.
•
Balance customization with governance to uphold organizational standards and deliver scalable, sustainable impact.
Innovation and Learning
a.
Build Global Capabilities: Drive learning initiatives aligned with GCC strategy and innovation priorities. Focus on future-ready skills in finance, analytics, and digital operations using data-driven insights.
b.
Co-create Scalable Programs: Partner with leaders to design contextual, blended learning solutions that embed into business workflows and enhance functional excellence.
Foster Continuous Learning: Enable cohort-based interventions and communities of practice to promote collaboration and innovation. Integrate learning into everyday work and leadership journeys to sustain a culture of growth.
What are the Critical success factors for the Position?
a.
Master’s degree in general management / human resources
b.
3-8 years of relevant work experience
c.
Stakeholder management experience in complex ecosystems
d.
Strong business acumen and in depth understanding of strategic people processes.
e.
Experience in partnering with senior business leaders in driving people agenda.
f.
Strong analytical & business communication skills, stakeholder engagement, collaborative mindset
g.
Familiarity with GCC industry
What are the Desirable success factors for the Position?
a.
Familiarity with the consumer goods industry and marketing domain.
b.
Understanding business challenges and opportunities.