Senior Manager - Digital, Integrated Operations

Function: Digital

Location: Bangalore

Reporting To:   Associate Director  – Digital, Integrated Operations

Top dimensions:

Geography: Global

Direct reports: 0

Complexity of the role (Optional):

Matrix Reports : NA

Type of Role : Individual Contributor

Primary Stakeholders (Optional) : Business stakeholders across Integrated Operations/Supply Chain

Role Purpose

Deliver large‑scale digital transformation initiatives across Integrated Operations, enabling standardized planning processes, advanced analytics, and measurable business outcomes through platforms such as IBP, and data & analytics ecosystems

What are the Key Deliverables in this role ?

Financial Outcomes

• Infuse the supply chain with a startup's agility and an innovator's mindset, driving change that's not just evolutionary, but revolutionary
• Champion the identification and implementation of cutting-edge technologies, from AI to blockchain, ensuring our supply chain is as smart as it is robust.

Customer Service-> Collaboration and Stakeholder management

• Collaborate with cross-functional teams to align digital initiatives with business outcomes, crafting a supply chain that's not just connected, but predictive and proactive.
• Act as the single point of coordination between business teams, IT, system integrators, and SaaS vendors.
• Manage vendors and implementation partners for scope, timelines, quality, and commercials.
• Translate data into stories and strategies, harnessing its power to illuminate opportunities for optimization and innovation.
• Build internal digital capabilities and planning maturity across teams
• Drive change management, user adoption, training, and capability building
•  Instigate a culture of continuous improvement, where lightning-fast decisions and actions are the norms, not the exceptions.

Internal Processes

• Partner with Business Process Owners (BPOs) to redesign and standardize end‑to‑end planning processes.
• Ensure digital solutions align with enterprise architecture, data models, and governance standards.
• Lead Data Source Mapping (DSM), master data readiness, data validation, and reconciliation
• Master the art of project management, juggling multiple initiatives that transform our operations, while keeping an eagle eye on timelines, budgets, and quality.
• Serve as a mentor and guide, fostering a team that's not only tech-savvy but also supply chain-sage.

Execution, Governance & Risk Management

• Establish strong program governance, cadence, and reporting (MoMs, RAID logs, KPIs).
• Track progress against milestones, proactively identify risks, and drive mitigation plans.
• Ensure compliance, security, and adherence to enterprise standards and Code of Conduct

Innovation and Learning

• Be the vanguard of value, unearthing supply-chain efficiencies that reduce waste, enhance performance, and amplify our competitive edge.
• Champion agile methodologies, steering our supply chain projects with precision and adaptability, ensuring that we deliver value fast, and pivot even faster when needed.

What are the Critical success factors for the Role ?

• A decade, more or less, (8-10 years) spent in the trenches of supply chain management, with battle scars and trophies to show for it.
• Strong functional expertise in Demand, Supply, MRP, and IBP
• Hands‑on experience with planning platforms (Kinaxis / SAP IBP / o9 / Arkieva / BY)
• Strong data & analytics orientation (SAP, Power BI, Excel, Data Lakes)
• A digital savant with an unquenchable thirst for the latest and greatest in technology, and the prowess to apply it.
• Domain expertise that spans the grand spectrum of supply chain domains, with a treasure trove of insights.
• A diploma or a degree from the school of hard knocks (also known as a Bachelor's or Master's degree in Supply Chain Management, Business, or a related field).
• A track record of turning chaos into order, complexity into simplicity, and challenges into stepping-stones.

What are the Desirable success factors for the Role?

• Is a disruptor at heart, who looks at the status quo and says, "We can do better."
• Boasts a bias for action that's so pronounced, it's almost palpable, with a sense of urgency that's as infectious as it is inspiring.
• Has the charisma to rally troops and the tact to navigate the corridors of corporate power.
• Is a data whisperer, capable of coaxing insights from the noise to inform decisions and drive growth.
• Exudes a passion for problem-solving that's matched only by a We're offering a chance to be part of something that's bigger than any one individual. It's a call to arms for those who want to leave an indelible mark on the world of FMCG.