Function: Quality Assurance & Regulatory Affairs

Location: Bidadi

Reporting To: Associate Manager - QA

At Tata Consumer Products Ltd, we stand #Forbetter – Planet, Sourcing, Nutrition, Communities. And #ForBetter Opportunities …. Here’s an exciting one!

How does this Job align to our Strategy?

At the core of Tata Consumer Products' business approach lie six strategic pillars that serve as the foundation for its growth and success: Strengthening & Accelerating our Core Business, Driving Digital and Innovation, Unlocking Synergies, Creating a Future-Ready Organization, Exploring New Opportunities and Embedding Sustainability.

This job opportunity closely aligns with one of these key strategic pillars, which is driving Strengthening & Accelerating our Core Business and  Exploring New Opportunities. The role involves leading Soulfull Quality Assurance for Bidadi factory and zone involving Bidadi facility as base; 3p operations of Snacks, Mueslis, Masala oats and Cream filled sticks; developing & managing vendors, periodic audits, inspection and testing for Soulfull products. Specification management, product and process risk assessment. QFS and compliance management for attached locations and SAP QI plan creation and SAP Release Control, product manual and protocol set up.

Where do you come in as?               

This job is at N-6 level (N corresponds to CEO)

Top dimensions :

Geography: India

Direct reports: 12

Complexity of the role (Optional) :

(No of plants: Own-01, categories-05, NPD commercialization, Export products, People management, etc)

Matrix Reports : NA

Type of Role : People Manager

Primary Stakeholders (Optional) : Plant Operations, Procurement, Corporate QA, Regulatory affairs, Marketing, Finance, etc

What are the Key Deliverables in this role ?

Financial Outcomes

• Cost of poor quality & wastage reduction: Develop evaluation metrics and tracking Cost of poor quality across Indore and Hold incidents of Granola, Masala Oats manufacturing units. Take proactive measures to reduce wastage and product recalls.

Customer Service

• Customer/Consumer Complaints: Monitor the customer & consumer complaints, prepare detailed root cause analysis and mitigation plan to be prepared for genuine complaint.

Internal Processes

• Q&FS Score, Analytical Compliance of Product & Packaging to FSSAI standard, GMP:
  • Planning and testing of plant internal sample at external lab and review RFT on Monthly basis and Necessary Continuous Improvement Plan to Failures (if any),
  • Monitor the Variance between Internal & External Testing results.
  • Implement FSMS at plant. Drive Good Manufacturing Practices (GMPs) at all Plants. Driving FSSC and developing systems to meet export country requirements.
  • Driving and implementation of US-FDA requirements.
  • Coordinate with NPD for all new products.

Innovation and Learning

• Lead and inspire the team of plant quality team by identifying the gaps and define the strategy for capability interventions at the plant level. Implement KAIZEN and continuous process improvements at the units.

What are the Critical success factors for the Role ?

• Master’s/bachelor’s degree in Food Technology and or equivalent life sciences background
• 5-8 years of relevant work experience in quality management/ New product development in similar food processing units
• Experience in Breakfast cereals manufacturing operations and or baking / oven operations.
• Experience of preparing and implementing FSSAI / HACCP / FSMS and USFDA in food processing facility

What are the Desirable success factors for the Role ?

• Knowledge of HACCP, Food safety management systems and GMP guidelines with Auditing skills, certified auditor for FSMS.
• Good communications skills with ability to manage multiple stakeholders.
• Creative and effective problem solver, sound and reliable judgment, and unquestionable integrity.
• People manager, focused on capability building of quality team members

TCPL Growth Mindset and Behaviors

We are obsessed about keeping Consumers & Customers first in our hearts – that’s why we are here !

We are trailblazers in executing with Excellence … Together as One Team !

We take Ownership of our business …delivering value for our Stakeholders .. no Compromises !

We are Open to Continuously improving … Continuously innovating … For Better !

We live & breathe our Tata Code of Conduct

About Us: At Tata Consumer, we stand ‘For Better.’

Tata Consumer Products is a focused consumer products company uniting the principal food and beverage interests of the Tata Group under one umbrella. Our brands embody our purpose of ‘For Better ‘through the value they deliver to consumers with a focus on innovation, health and wellness, convenience and premiumisation. The Company’s portfolio of products includes tea, coffee, water, RTD, salt, pulses, spices, ready-to-cook and ready-to-eat offerings, breakfast cereals, snacks and mini meals. Our key brands include Tata Tea, Tetley, Eight O’Clock Coffee, Tata Coffee Grand, Himalayan Natural Mineral Water, Tata Copper+ and Tata Gluco+, Tata Salt, Tata Sampann and Tata Soulfull.   In India, Tata Consumer Products has a reach of over 200 million households, giving it an unparalleled ability to leverage the Tata brand in consumer products.

The Company has a consolidated annual turnover of ~Rs. 15,206 Crs with operations in India and International markets. For more information please visit www.tataconsumer.com