What are the Key Deliverables in this role?

Financial Outcomes

• Ensure effective in-process inspections are meticulously followed by ensuring product quality standards and reducing any potential cost of poor quality.
• Ensure Packing materials received are against laid down specifications which will eventually reduce production loss or FG rejections.
• Uplifting of PM vendors meeting TCPL standards to avoid time and manpower on incoming inspections and potential rework if any.
• To work closely with project team and be the part of any cost-effective initiatives.
• Drive Packaging trials, process improvements and packaging value engineering.

Customer Service

• Handling of the Customer complaints of the unit and carry out RCA & CAPA.
• Generation and maintenance MIS system of the unit as per laid down protocol.
• Be the part of NPD and ensure market expectations are met.
• Liaise with 3P units and ensure TCPL quality standards are complied.

Internal Processes

• Effective implementation & maintenance of Quality & Food safety Management systems of the unit ( FSSC 22000 V- 6 and ISO 9001: 2015).
• Ensure compliance to RA/KOSHER/HALAL/ certifications.
• Carry out periodic GMP/ GWP audits in both Cochin and 3P units and timely closure of non-conformities.
• Take part in the various trials for product & process improvement as per the guidelines.
• Conducting process capability study and other process improvement activities using TQM tools.
• Ensure Quality control activities of the unit as per laid down protocol for incoming RM/PM, in process and FG.
• Responsible to develop and sustain Food Safety culture.
• To ensure and drive systems such as Root cause analysis, Corrective action, and preventive action system in place to ensure continuous improvement.
• To Support in Project activities of the plant.
• Liaise with Pest control service provider for effective pest control management system and periodic evaluation both in the factory and warehouses.
• Monitoring of cost on poor quality and implementation of corrective actions wherever applicable.

Innovation and Learning

• Imparting training to educate the shop floor employees on GMP/Food Safety/FSSC 22000 requirements/ FSSAI requirements.
• Responsible for data compilation, analysis and generating various reports related to quality.
• Any other activity which will be communicated from the corporate team from time to Time.
• To work closely with projects team to finalize PM specifications/ cost optimization for new product development, new vendor development and improvements in existing SKU’s.
• Be the part of value engineering team to generate cost savings.

What are the Critical success factors for the Role?

• M.Sc./B.Tech (Food Technology/Engineering/Food Engineering)
• Experience with min 3 years in QC/QA function in Food Industry.
• Computer proficiency with Excel, MS office.

What are the Desirable success factors for the Role?

• Knowledge of quality and food safety requirements including FSMS requirements.
• Leadership quality and analytical capability.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) & SAP.
• Communication skills, ability to grasp new concepts and implement.
• Good Knowledge on in QA data analysis, Quality tools and trouble shooting.