General Manager - Operations

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Date: 14 Jul 2026

Location: IN

Company: Tata Consumer Products Limited

Tata Consumer Products Ltd.

 

 

 

 

About the Job: General Manager - Operations

 

Function: Product Supply Organization

Location: Sri city (AP)

Reporting To: Vice President – Foods Manufacturing

 

At Tata Consumer Products Ltd, we stand #Forbetter – Planet, Sourcing, Nutrition, Communities. And #ForBetter Opportunities …. Here’s an exciting one!

 

How does this Job align to our Strategy?

At the core of Tata Consumer Products' business approach lie six strategic pillars that serve as the foundation for its growth and success: Strengthening & Accelerating our Core Business, Driving Digital and Innovation, Unlocking Synergies, Creating a Future-Ready Organization, Exploring New Opportunities and Embedding Sustainability.

This job opportunity closely aligns with one of these key strategic pillars, which is driving Strengthening & Accelerating our Core Business.

The role involves leading operations for a category in processed food manufacturing. The position would be responsible for operations across own units and external manufacturing units.

 

 

 

 

 

 

 

Top dimensions:

Geography: India

Direct reports: NA

Complexity of the role (Optional): High

 

Matrix Reports: NA

Type of Role: People Manager

Primary Stakeholders (Optional): Production team, S&OP Planning team, Brand/ Category teams

What are the Key Deliverables in this role?

Financial Outcomes

  • Own category-level AOP delivery: COGS, yield, conversion cost, labor productivity, OEE, and working capital (RM/PM/WIP/FG).
  • Build and deploy cost-optimization roadmaps across EMUs and own plants: should-costing, material variance control, waste reduction, energy efficiency, and throughput improvement.
  • Establish robust controls on RM, PM, FG—including reconciliation governance, loss-tree visibility, cycle counting, and alignment with Supply Planning.
  • Review daily/weekly/monthly performance dashboards (MIS) and steer corrective action through the unit leadership.
  • Optimize make vs. buy, capacity allocation, and footprint strategy in collaboration with SCM and Finance.

Customer service

  • Ensure OTIF production vs. demand plan; proactively align with S&OP to mitigate demand/supply risks
  • Enforce and govern Food Safety & Quality standards: FSSAI, FSSC 22000; and EHS standards: ISO 45001, ISO 14001 across EMUs and own units.
  • Ensure regulatory, quality, and stock audit readiness with timely closure of NCs/CAPAs; institutionalize RCA and prevent recurrences at plant/market levels.
  • Partner cross-functionally (SCM, QA, R&D, Commercial, Procurement) to meet launch timelines, service levels, and portfolio transitions.

 

Internal Processes

  • Ensure that quality standards are being maintained while ensuring production volume as per the production volume.
  • Create an operations governance model: tiered reviews, KPIs, SOP harmonization, and SLA-based EMU management.
  • Drive planning discipline: material availability (RM/PM/consumables), production scheduling, changeover optimization, and adherence to shift/line targets (via unit teams).
  • Institutionalize TPM/Lean/Six Sigma: 5S, AM/PM pillars, SMED, visual management; scale best practices across sites.
  • Oversee SAP hygiene: shift-wise postings, month-end closures, stock-accountability bridging SAP vs. physical for both EMUs and own units.
  • Ensure inventory accuracy and vendor account reconciliation tight controls for EMU-managed stocks.
  • Lead manpower planning at a portfolio level; ensure optimal staffing models across shifts while improving productivity and safety behaviors.
  • Manage EMU relationships through performance SLAs, QBRs, audits, and continuous improvement charters; enable vendor capability building where needed.

 

Innovation and Learning

  • Support on R&D Trials
  • Govern Safety, Health, Hygiene, and Food Safety programs; ensure zero severe incidents and sustained culture.
  • Ensure timely closure of audit non-conformities with systemic fixes.
  • Partner with R&D/QA/SCM for trial execution, NPI scale-up, reformulations, and process standardization.
  • Lead process innovation and debottlenecking to unlock capacity, improve yields, and reduce changeover time.
  • Build analytics capability for data-driven decisioning; standardize MIS and visualizations across the network.

 

 

 

 

What are the Critical success factors for the Role?

  • 12–16+ years of manufacturing/operations experience in FMCG/Food/CPG with a mix of own plants and contract/third-party manufacturing.
  • Strong working knowledge of FSSAI, FSSC 22000, ISO 45001, ISO 14001, and audit management.
  • Demonstrated success in COGS optimization, TPM/Lean deployment, S&OP alignment, and multi-site governance.

 

What are the Desirable success factors for the Role?

 

  • Strategic Ops Leadership: Network design, make–buy, footprint, and long-range capacity planning.
  • Financial Acumen: Cost modeling, variance analysis, and investment business cases.
  • Quality & Compliance: Regulatory rigor with pragmatic, scalable controls.
  • Operational Excellence: TPM/Lean, Six Sigma, problem-solving (DMAIC/8D), RCCA.
  • Vendor/Partner Management: SLA-based performance management, contracting exposure a plus.
  • People Leadership: Influence without authority; builds high-performance, safety-first culture.
  • Data-led Execution: Strong analytical thinking; MIS storytelling to drive action.