Senior officer - Delivery, East

What are the Key Deliverables in this role? Financial Outcomes

1. 🞴 To explore CFAs and Logistics cost Optimization mechanisms through effective negotiation with CFA management.

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Customer Service

1. 🞴 To ensure that the OTIF and Fill Rate meets the set targets.
2. 🞴 To drive Health and Safety Process at CFAs- FSSAI, FSSC 22000 & ISO 45001 standards.
3. 🞴 To ensure all the Legal compliances including quality compliances.
4. 🞴 To drive PDP implementation as per the plan
5. 🞴 To manage timely delivery & service to Modern Trade/Ecom customers

Internal Processes

🞴 To manage Tata Salt Packing operations as per the Sales plan as per the required quality standards.

🞴 Ensure Legal compliance at CFA’s.

🞴 Ensure compliance as per FSSC : 22000  & ISO : 45001 standards at CFAs.

🞴 Dispatch Monitoring, Drive servicing of orders and effective management of daily / weekly vehicle movements. Ensure all    

    customer orders are serviced on time.

🞴 Ensure timely loading/unloading of vehicles.

🞴 Warehouse and Inventory Management. Monitor and adhere to warehouse norms, actively look for optimizing warehouse

    space & usage.

🞴 Managing delivery & service to Modern Trade/Ecom as per appointment schedule.

🞴 Audit Adherence to Audit plans and closure of findings.

🞴 Achieve OTIF and Fill Rate Targets and Analysis of daily performance.

🞴 PDP Implementation and its Adherence

🞴 MIS management. Ensure regular reporting from CFAs and monitor KPIs

🞴 CFA and Logistics cost Optimization through effective negotiation.

🞴 Regular/Need based CFA visits to monitor the performance of packaging & machines, H&S and Quality Compliances.

🞴 Drive Supply Chain performance and KPIs.

Innovation and Learning

🞴 Audit Adherence to Audit plans and closure of findings. To maintain secondary Transportation Master Data and MIS reports and ensure timely reporting of key metrics from CFAs.

🞴 Ethical Considerations: Stay updated on advanced technologies on industries surrounding for process improvement in secondary logistics. Foster a culture of smooth operations within the organization.