What are the Key Deliverables in this role?

Financial Outcomes

• Create annual crop plans and acreage targets aligned with company procurement strategy
• Support productivity improvements and quality enhancement of organic produce
• Develop specified Crops Package of practices, Cost of Cultivation, Cost reduction strategy to farmers, Crop price optimisation to the Organisation
• Supervise organic produce procurement from registered growers; ensure segregation of protocols
• Maintain lot-wise traceability throughout collection centres /warehouses to dispatch (minimizes losses/rejections)
• Coordinate logistics/dispatch planning to ensure timely delivery

Customer Service

• Mobilize small/marginal farmers into grower groups/FPOs; build long-term relationships
• Conduct farmer meetings, awareness programs, and handle grievances/dispute resolution
• Coordinate with Local Govt Agri Department / KVK / Agri University / Agri Research stations for engagement of farmers training and developments
• Maintain high levels of farmer retention and engagement
• Guide farmers on organic cultivation practices (soil, pest, crop rotation, bio-inputs)
• Regularly visit fields to monitor activities and support farmers

Internal Processes

• Develop and manage organic contract farming projects with smallholder farmers
• Identify suitable crop clusters and farmer groups; execute farmer agreements/contracts
• Manage farm-to-market operations, ensuring end-to-end traceability
• Establish and maintain a robust Internal Control System (ICS)
• Develop ICS manuals, SOPs, policies, and internal standards in local languages
• Ensure compliance management, role clarity, and organizational structure within farmer groups
• Liaise with certification bodies for audit readiness and certification renewals
• Organize 100% internal inspection of all registered farmers at least twice annually
• Supervise Internal Inspectors/Field Officers; monitor contamination risks; address non-compliance
• Ensure audit readiness throughout the year (NPOP/NOP/JAS/EU protocols)
• Coordinate all aspects of organic certification (documentation, audits, transaction certificates)
• Address audit findings/non-conformities; RCA and corrective action submission
• Maintain comprehensive documentation (farmer database, farm maps, diaries, procurement, audit reports, etc

Innovation and Learning

• Establish grower groups and build structured ICS frameworks (institutional capability development)
• Develop ICS manuals, SOPs in local languages (knowledge democratization)
• Promote awareness of organic standards & sustainable agriculture practices
• Lead and supervise teams (Field Officers, Inspectors, Committees, Procurement teams)
• Conduct regular training for farmers (organic practices, documentation)
• Conduct training for ICS staff/inspectors (audit, compliance, documentation)
• Introduce improved organic practices, productivity methods, and risk mitigation approaches

What are the Critical success factors for the Role?

• B.Tech. in Engineering, B.Sc./M.Sc. in Agriculture, Agronomy, Agricultural Extension, Soil Science, Organic Farming, Environmental Science, Rural Management, or other related disciplines.
• Minimum 5–10 years’ experience in: Organic farming projects / contract farming / grower group management / ICS operations / certification processes / agri-procurement / supply chain management/ Crop development/Good Agricultural practices
• In-depth knowledge of NPOP, USDA NOP & EU Organic Standards
• Hands-on experience with organic certification procedures & ICS management (including Tracenet handling)
• SAP knowledge and Digital tool mobile application farmers management system
• Experience working with small/marginal farmers or rural communities
• Mandatory Language Requirements (spoken), if any: Hindi

What are the Desirable success factors for the Role?

• Team leadership & people management
• Willingness to travel extensively within project areas
• Good Communication skills
• Farmer relationship management & conflict resolution
• Strong planning/organizational/documentation abilities (MS Office proficiency essential)
• Audit handling & traceability system implementation
• Problem-solving skills
• Daily/Weekly/Monthly/Quarterly/Yearly MIS Reporting