Function: Supply Chain

Location: Gurgaon

Reporting To: Director – Supply Chain, RTD

At Tata Consumer Products Ltd, we stand #Forbetter – Planet, Sourcing, Nutrition, Communities. And #ForBetter Opportunities …. Here’s an exciting one!

How does this Job align to our Strategy?

At the core of Tata Consumer Products' business approach lie six strategic pillars that serve as the foundation for its growth and success: Strengthening & Accelerating our Core Business, Driving Digital and Innovation, Unlocking Synergies, Creating a Future-Ready Organization, Exploring New Opportunities and Embedding Sustainability.

This job opportunity closely aligns with one of these key strategic pillars, which is driving Strengthen & Accelerate core business and Unlock Synergies. The role involves Strengthening our sales and distribution network for the RTD Value business, building our brand on ground, engaging channel partners, drive market execution, gain market share. It is in-line with our objective to build a multi category FMCG company.

This job is at N-3 level (N corresponds to CEO’s level)

Top dimensions :

Geography: India

Direct reports: 1 or 2

Matrix Reports : NA

Type of Role : People Manager

Primary Stakeholders (Optional) : Zonal Head, Brand Teams, Supply Chain, Tech Ops , TSO

What are the Key Deliverables in this role ?

Financial Outcomes

• Manage end-to-end dispatches for the zone and identify cost-saving opportunities.
• Monitor and optimize plant-wise logistics costs.
• Continuously drive cost control initiatives related to damage, expiry, and logistics operations.
• Responsible for freight efficiency improvement initiatives.
• Support logistics strategy implementation to improve stock management efficiency and reduce operating costs.

Customer Service

• Improve customer service levels through efficient warehousing and transportation management.
• Ensure reduction of depot-level Out of Stock (OOS) situations.
• Ensure dispatch order delivery turnaround within 24 hours.
• Coordinate with plant dispatch teams to ensure timely delivery of customer orders.
• Liaise with Sales Managers (SMs) and Area Sales Managers (ASMs) on SKU availability and dispatch concerns.

Internal Processes

• Support supply chain efficiency through robust processes around:
• Supply planning and FG inventory control.
• Dispatch management & freight management.
• Direct dispatch from plants above 90%
• Warehouse space optimization and seasonal capacity planning.
• Maintain freshness index above 85% through effective inventory management.
• Collaborate with procurement teams on RM/PM planning based on rolling forecasts.
• Collaborate with operations teams on production and supply planning across cluster plants.
• Monitor ageing inventory and stale stocks and drive corrective actions.
• Coordinate stock movements across plants and regions.
• Ensure effective order dispatch and delivery across clusters.
• Set up process governance and review mechanisms with plant dispatch teams.
• Drive SAP-related logistics, freight, warehousing, and shadow warehousing initiatives.
• Participate in monthly S&OP and demand planning reviews and provide business insights.

Innovation & Learning

• Create and build differentiated supply chain capabilities for the traditional trade business.
• Drive process innovation and continuous improvement across logistics and warehousing operations.
• Identify and recommend new logistics and supply chain solutions.
• Develop review mechanisms, operating disciplines, and best practices across the supply chain network.
• Foster cross-functional collaboration with procurement, operations, sales, and plant teams to strengthen supply chain capability.

What are the Critical success factors for the Role ?

• Master’s degree in operations / supply chain
• 6-7 years of FMCG work experience preferably in Beverages

What are the Desirable success factors for the Role ?

• Understanding of logistics and warehousing operations
• Understanding of planning with an overview of S&D systems
• Negotiation skills
• Interpersonal relations

TCPL Growth Mindset and Behaviors

We are obsessed about keeping Consumers & Customers first in our hearts – that’s why we are here !

We are trailblazers in executing with Excellence … Together as One Team !

We take Ownership of our business …delivering value for our Stakeholders .. no Compromises !

We are Open to Continuously improving … Continuously innovating … For Better !

We live & breathe our Tata Code of Conduct

About Us: At Tata Consumer, we stand ‘For Better.’

Tata Consumer Products is a focused consumer products company uniting the principal food and beverage interests of the Tata Group under one umbrella. Our brands embody our purpose of ‘For Better ‘through the value they deliver to consumers with a focus on innovation, health and wellness, convenience and premiumisation. The Company’s portfolio of products includes tea, coffee, water, RTD, salt, pulses, spices, ready-to-cook and ready-to-eat offerings, breakfast cereals, snacks, mini meals, herbal supplements and vending business. Few of our key brands include Tata Tea, Tetley, Eight O’Clock Coffee, Tata Coffee Grand, Himalayan Natural Mineral Water, Tata Copper+ and Tata Gluco+, Tata Salt, Tata Sampann, Tata Soulfull, Organic India and Chings.  In India, Tata Consumer Products has a reach of over 200 million households, giving it an unparalleled ability to leverage the Tata brand in consumer products.

The Company has a consolidated annual turnover of ~Rs. 20,290 Crs with operations in India and International markets. For more information please visit www.tataconsumer.com